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FAQ

While we are happy to answer all of your questions as they arise, sometimes we cannot get back to you straight away, so we have complied a list of our frequently asked questions, to help you find an answer asap.


Why is organic important?
Organic fabric is free from toxic chemicals, heavy metals and toxic dyes. Organic cotton also has huge social and environmental benefits, including improving soil health, reducing chemical run off in villages, fair wage and work conditions and improved worker health.
All of these are achieved by authorities such as GOTS enforcing mandatory criteria that must be met in order for farms/companies to achieve the organic certification. 


Turn around times 
Generally we do not have pre-made stock readily available, as such every order is custom made for you. Standard completion times are 2-3 weeks + post, turn around on all orders. This may be slightly extended during summer.  BE's/BR's please allow 3-6 weeks. 


I would love for my daughter to be a BamBee Organic Brand Rep - How do I go about this?
Currently we are not looking for any brand reps, however we are always happy to take your details and look through them when a time comes we need a new rep. Alternatively, follow us on Instagram ( @bambeeorganic )  If we choose to look for a brand rep, we will advertise through our Instagram account first.


Can I pick up my order, instead of paying shipping?
Unfortunately no. In very rare cases we may hand deliver your item, however as we operate from our home, we do not allow pick ups.


I love XXX dress, but it isn't listed in the size I want, can you make other sizes?
Generally, yes. However we do not make anything over a size 5. All garments can be made/adjusted to fit any child between size 00000 and 5. Please contact us prior to ordering to confirm. 

I would love to sell your garments in my store, do you wholesale?
At this stage we unfortunately do not wholesale. We custom make every piece of clothing, and as such it is a very time consuming process for just one person. If in the future we expand our business, we will be sure to let you know via our social media accounts. 
If you have any specific wholesale requests, please contact us through our website. 


Patterns
Most of our designs are unique and exclusive. We sit down and design a pattern, spend weeks checking fit for the specific size, and once happy with the pattern, it is then sent to Melbourne for professional grading (professional sizing, to ensure our sizes are consistent). Our Playsuits and Rompers however take inspiration (or in some cases use) patterns from designers such as JillyAtlanta, Tadah, Weepereas & HelloDearCreations.


The garment I was looking for is sold out - Can you make me another?
As a general rule, we are unable to get hold of more fabric to fulfil extra orders, however if you send us a message or email with your request, we will see what we can do!


When is your next sale?
Unfortunately we do not run sales. Instead we have opted to make all of our costs as low as possible for everyone, all of the time. In order to have a sale, we would need to have our products listed for much more so that we could discount them... now that's not what you want is it?! We will on occasion offer free shipping. Please follow us on social media for codes.